Refund Policy


Refund Policy

VIP ROOMS

A reimbursement of the fee will be granted:

  • When the Request for Fee Reimbursement form is completed in writing or an email stating the same information is  received a minimum of 48 hours (2 days) before the rental begins;
  • When Jackson Sports Academy cancels a tournament, program, class, or activity.

Refunds will be distributed within 7-10 days of approval of Request for Fee Reimbursement. If a refund request is submitted with less than 48 hours notice, but still prior to the reservation date and time, a credit for a future rental will be issued.

INDIVIDUAL SPORTS

A reimbursement of the fee will be granted:

  • Should an injury or health problem (occurring prior to the activity beginning or during the first week of the program) prevent or impair participation in the activity, if requested prior to the end of the program;
  • When Jackson Sports Academy cancels a program, class, or activity; or
  • When the Request for Fee Reimbursement form is completed in writing and received a minimum of seven (7) days before the program or activity begins.

An administrative fee of 10% or $5 will be assessed on all refunds other than a program/class/activity cancellation. Refunds will be distributed within 7-10 days of approval of Request for Fee Reimbursement.

TEAM SPORTS

A reimbursement of the fee will be granted:

  • When the Request for Fee Reimbursement form is completed in writing and received a minimum of seven (7) days before the program or activity begins;
  • When Jackson Sports Academy cancels a program, class, or activity.

An administrative fee of 10% or $5 will be assessed on all refunds other than a JSA program/class/activity cancellation. Refunds will be distributed within 7-10 days of approval of Request for Fee Reimbursement.

Fill Out Online Fee Reimbursement Form